It’s a beautiful day today in Cape Town, but I was stuck inside all day working. I felt like a beer with my lunch, but there was none in the fridge. Quelle disastre. Luckily, there was a solution to this all-too-common problem.
I had heard of this new online service that was launched on Tuesday called eBooze (www.ebooze.co.za - link) that promises to deliver drinks to your door within an hour, provided you live within Cape Town CBD or its surrounds. They also deliver to the rest of the country, for a price. Beerless and shameless, I went to order some drinks online.
I was very pleasantly surprised by their array of, er, wares. Apart from a good selection of local wines, spirits and what they call “commercial” beers, they also stock a decent selection of craft beers and ciders, including beers from the not-so-local Camelthorn Brewery in Windhoek. Happily, they had Camelthorn’s winter-only Bokbeer in stock and, thinking I had already missed the season to buy this seasonal brew, I ordered four of them, along with a couple beers each from Darling Brew and Napier Brewery.
The beers were competitively priced but, unfortunately because I live in the Southern Suburbs, I had to pay R50 delivery. It’s not totally unreasonable, but I wouldn’t use them if I only wanted a six-pack of Castle. It’s only R15-R22 delivery if you live in the City Bowl, so it’s well worth a go, say, if you go dry in the middle of a house party. They deliver from 10 a.m. to 8 p.m, Monday to Saturday, keeping in time with local liquor sales laws. If you were hoping for a way to get around not being able to buy beer at most stores on Sundays, this unfortunately isn’t your fix.
Anyway, I ordered a bunch of beers, put in my credit card details and put some food in the oven for lunch. I figured, if they could live up to their promise, I’d have a great lunch. If they didn’t, I’d have a crap lunch, and I’d be doubly pissed.
Fifty minutes passed. No sign of the beer. Out of the blue, a very friendly woman called Kerry phoned from eBooze and apologised for the slow dispatch: although they ostensibly have a good setup, my order came through to them a half-hour after it should have. Knowing they’ve only been around since yesterday, and being in a forgiving mood, I said goodbye to the very friendly woman and put the oven off.
Half an hour later, my beers arrived, along with a very friendly Australian man. He came into my house and helped me pack my fridge with the beers that were - get this - ice cold. Everything is delivered in a cooler bag, so the drinks are ready to go as soon as they’re delivered. Super professional.
Needless to say, I cracked open a Camelthorn and had a great lunch. I don’t think I’ll be using eBooze too often - I really need to exercise self-control - but I’d really recommend it if you live close to the CBD, or you live in the suburbs and have had no luck in finding any craft beers. If you order enough, you’re probably looking at a saving when you take petrol and some bottle store prices into account. I definitely wasn’t left out of pocket, and I was taken aback by their level of professionalism. Great idea, great products, great customer service.
Edit: eBooze compensated me for the late delivery just now. I am very impressed by their customer service. Thanks guys - you’re doing a great job.
P.S. I had photos of the delivery guy and the lunch and everything, but my bloody memory stick decided to corrupt the jpegs, and then bloody Disk Utility decided to delete them instead of repairing them. Cue tons of swearing. I had intended this to be quite an illustrative post so I’m pretty upset. Apologies.